30-Day Return Policy: Not satisfied? Return within 30 days for a full refund.
Returns
We want you to love your purchase. If you're not completely satisfied, you may return unworn, unwashed items with original tags within 30 days of delivery.
Return Process
- Contact us at support@altusattire.com with your order number
- Receive a prepaid return shipping label
- Pack items securely with original tags attached
- Drop off at any authorized shipping location
Refunds
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be credited to your original payment method.
Exchanges
Need a different size? Contact us and we'll arrange an exchange at no additional shipping cost.
Exclusions
Final sale items, worn or washed items, and items without original tags cannot be returned.
Damaged or Defective Items
Received a damaged or defective item? Contact us immediately with photos and we'll send a replacement or full refund at no extra cost.
Questions?
Contact our support team at support@altusattire.com or call (575) 912-3967.